Ensuring compliance is an on-going,
daily mission at Eagle. As a collection agency, we believe that
protecting our clients by successfully maintaining compliance in a
heavily regulated industry is one of the most crucial factors in
earning our clients’ trust. Eagle understands that a third party
agent is viewed as an extension of the client's collection process,
thus, Eagle consistently emphasizes the sensitivity and
professionalism required of our employees while representing our
clients. Eagle's sterling
record with State and Federal regulatory bodies is a testimony to
this endeavor and our consistent emphasis on full compliance with
the Fair Debt Collection Practices Acts and applicable State laws.
Eagle is committed to achieving total
compliance. Informing our associates of changes in collection laws
(Federal or State) and emphasizing the importance of practicing
compliance is an integral part of the on-going training all
collectors receive. State laws can change frequently and Eagle is
dedicated to staying current with those changes.
To ensure total compliance, Eagle maintains constant contact
with the American Collectors Association.
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